Oaklyn HQ LLC ("Oaklyn HQ," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Who We Are
Oaklyn HQ LLC is a private family management company based in North Carolina. We provide administrative, financial, and operational support to our family-owned interests. This website is primarily informational and is not a public storefront.
Information We Collect
Information you provide to us
When you contact us — for example, by email — we collect the information you choose to share, such as your name, email address, and the contents of your message.
Payment information
If you make a payment to us, that payment is processed by our third-party payment processor, Stripe. Card and bank details are submitted directly to Stripe and are handled under Stripe's security standards. We do not collect or store full payment card numbers on our systems.
Information collected automatically
Our website may collect limited technical information automatically, such as your browser type, device, and general location derived from your IP address, along with basic hosting and security logs. If we add analytics or cookies in the future, we will update this policy to reflect that.
How We Use Information
- To respond to your inquiries and communicate with you.
- To process and record payments and maintain related business records.
- To operate, maintain, and secure our website.
- To comply with legal, tax, and regulatory obligations.
How We Share Information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers. With trusted vendors who help us operate, such as our payment processor (Stripe), email provider, and website host, who may access information only to perform services for us.
- Legal and safety. When required by law, regulation, legal process, or to protect the rights, property, or safety of Oaklyn HQ or others.
- Business transfers. In connection with a merger, acquisition, or reorganization of our business.
Payment Processing
We use Stripe to process payments. Stripe's handling of your information is governed by Stripe's own privacy policy, available at stripe.com/privacy. We encourage you to review it.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, or as required for legal, tax, accounting, and recordkeeping obligations, after which we delete or de-identify it.
Data Security
We take reasonable measures to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may contact us to ask about the personal information we hold, request corrections, or request deletion where applicable. Depending on where you live, you may have additional rights under laws such as state privacy regulations; we will honor applicable rights and respond to verified requests.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.
Third-Party Links
Our site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated through this page.
Contact Us
If you have questions about this policy or your information, contact us at:
Oaklyn HQ LLC
Email: hello@oaklynhq.com
North Carolina, United States