Legal

Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the Oaklyn HQ LLC website and any related services. By using our website or making a payment to us, you agree to these Terms.

1. Acceptance of These Terms

By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the website.

2. About Oaklyn HQ

Oaklyn HQ LLC ("Oaklyn HQ," "we," "us," or "our") is a private family management company based in North Carolina. This website is primarily informational and provides a means to contact us and, where applicable, to make payments.

3. Use of the Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You agree not to:

4. Payments and Billing

Payments made to us are processed by our third-party payment processor, Stripe. By submitting a payment, you authorize the applicable charge and agree to Stripe's terms. You represent that you are authorized to use the payment method provided. We do not collect or store full payment card numbers; these are handled directly by Stripe.

5. Refunds

If you believe there is an error with a payment, please contact us through our Customer Support page. We will review eligible requests and process any approved refunds through Stripe to the original payment method. Specific refund terms may depend on the nature of the transaction.

6. Intellectual Property

The content on this website, including text, graphics, logos, and design, is owned by or licensed to Oaklyn HQ LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without our prior written permission.

7. Disclaimers

The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure.

8. Limitation of Liability

To the fullest extent permitted by law, Oaklyn HQ LLC and its members, officers, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the website, whether based on warranty, contract, tort, or any other legal theory.

9. Indemnification

You agree to indemnify and hold harmless Oaklyn HQ LLC and its members and affiliates from any claims, damages, liabilities, and expenses arising out of your misuse of the website or violation of these Terms.

10. Third-Party Services and Links

Our website may rely on or link to third-party services, such as Stripe for payment processing. We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is governed by their respective terms and policies.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of laws principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in North Carolina.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the website after changes take effect constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, contact us at:

Oaklyn HQ LLC
Email: hello@oaklynhq.com
North Carolina, United States